lowe's vs home depot

lowe's vs home depot

Lowe’s (left) was much more organized than Home Depot (right).

Joey Hadden/Business Expert.


The first thing I noticed about Lowe’s was how it psychologically took me right back to the residential areas. Walking up to the door, I felt like I might have remained in the middle of suburbia due to the fact that of all the open area.

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The entrance of a Lowe’s shop in Brooklyn, New York.

Joey Hadden/Business Expert.


Home Depot felt more metropolitan due to the fact that what was empty space in front of Lowe’s was a parking lot and garden area in front of Home Depot.

home depot entrance brooklyn



Joey Hadden/Business Expert.


… Lowe’s had a small edge when it concerned its low prices and environment.

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The display screen area at a Lowe’s in Brooklyn, New York City.

Joey Hadden/Business Insider.


Sometimes when a customer discovers a product at another shop for a lower cost, companies will sell the item to the client for that same lower price. This is called a rate matching policy.

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A deal on a Samsung dryer at a Lowe’s in Brooklyn, New York City.

Joey Hadden/Business Insider.


Source: Home Depot, Lowe’s

Both Lowe’s and Home Depot offer rate matching however Lowe’s has a slightly better policy. While both shops give customers an additional 10%off of that lower rate …

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Kobalt hardware items at a Lowe’s in Brooklyn, New York City.

Joey Hadden/Business Expert.


Source: Home Depot, Lowe’s

… Home Depot’s policy has more limitations than Lowe’s’. House Depot requires you to have a lower rate when purchasing the product.

home depot

Pick-up lockers for online orders in your home Depot.

Joey Hadden/Business Expert.


Source: Home Depot

Lowe’s’ policy provides consumers 30 days after acquiring the product to discover a lower price. In this manner customers can focus on acquiring the very best product for them and fret about getting the very best offer in the future.

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The entryway to a Lowe’s in Brooklyn, New York.

Joey Hadden/Business Expert.


Source: Lowe’s

Lowe’s had a much better atmosphere than House Depot too, thanks to its usage of color and tidiness.

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An LG fridge on display screen at a Lowe’s in Brooklyn, New York.

Joey Hadden/Business Expert.


Colors have emotional impacts on individuals, and House Depot’s color of option is orange.

home depot

House Depot’s logo is orange and so are the majority of the signs in the shop.

Joey Hadden/Business Expert.


Source: Organisation Insider

Now don’t get me incorrect– I like orange. It’s my favorite color …

home depot

House Depot’s logo design is orange therefore are most of the check in the shop.

Joey Hadden/Business Expert.


… however seeing so much of it in one location made me feel like I was supposed to be in a hurry.

home depot

House Depot’s logo design is orange and so are most of the signs in the store.

Joey Hadden/Business Insider.


That’s since orange sends out an aggressive message. It offers the customers a sense of urgency or a call to action.

home depot

House Depot has orange carts too.

Joey Hadden/Business Expert.


Source: Business Insider

On The Other Hand, at Lowe’s, the color blue develops an experience of trust and security.

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Lowe’s’ logo design is blue and so are the majority of the check in the shop.

Joey Hadden/Business Expert.


If I was dealing with a home enhancement project, I ‘d like to feel comfortable taking my time.

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The display location of a Lowe’s in Brooklyn, New York.

Joey Hadden/Business Insider.


Lowe’s’ blue branding offered me a sense of calmness as I wandered the shop. However it wasn’t just the color that kept me calm.

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Lowe’s’ logo is blue and so are most of the check in the store.

Joey Hadden/Business Insider.


Lowe’s was likewise significantly neater than House Depot.

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At Lowe’s, everything remained in its location.

Joey Hadden/Business Insider.


… like the packaged appliances which were too near to the design cooking areas at Home Depot …

home depot

I had a hard time to totally analyze the refrigerator and range because there were boxes of substantial devices so near them.

Joey Hadden/Business Insider.


… or the backs of refrigerators that were visible in House Depot’s display screen area.

home depot

The screen location in your home Depot.

Joey Hadden/Business Expert.


The display area at Lowe’s was like a shiny sidewalk with racks of products nicely surrounding it …

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The display screen location at Lowe’s.

Joey Hadden/Business Expert.


… while Home Depot’s display screen area was more like a real labyrinth, with random opened boxes developing dead-ends.

home depot

The screen location in your home Depot.

Joey Hadden/Business Insider.


Total, Home Depot was a little a struggle to get around.

home depot

The screen area in the house Depot.

Joey Hadden/Business Expert.


Like in the indoor plant area, where big plants were positioned sporadically on the ground …

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The indoor plant section in the house Depot.

Joey Hadden/Business Insider.


… blocking the aisles …

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The indoor plant area at Home Depot.

Joey Hadden/Business Insider.


… which were already rather narrow.

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The indoor plant area in the house Depot.

Joey Hadden/Business Expert.


A couple of plants were out of location at Lowe’s, too. The wider aisles made it less of a problem.

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The indoor plant section at Lowe’s.

Joey Hadden/Business Insider.


Sale areas in the house Depot were seemingly arbitrarily put.

home depot

A sale area in the house Depot.

Joey Hadden/Business Expert.


In fact, a great deal of products seemed to be arbitrarily stacked on the floor, obstructing pathways.

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Products stacked in the house Depot.

Joey Hadden/Business Insider.


This made the store appear sloppy …

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Products stacked at Home Depot.

Joey Hadden/Business Expert.


… particularly because every aisle was so specifically identified.

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Aisle labels in your home Depot.

Joey Hadden/Business Expert.


While Lowe’s and Home Depot have their distinctions, both stores provided an assisted and interactive experience.

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Deals at a Lowe’s in Brooklyn, New York.

Joey Hadden/Business Expert.


Both stores had actually clearly identified aisles and items.

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Aisle labels at Home Depot.

Joey Hadden/Business Insider.


However Home Depot has an app that directs you to the product you’re looking for.

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A sign for the House Depot’s app in-store.

Joey Hadden/Business Insider.


Through research, I learnt Lowe’s has an app that does the same thing. It’s just not well-advertised in-store.

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A Lowe’s in Brooklyn, New York.

Joey Hadden/Business Expert.


Source: Digital Patterns

Both stores also supplied directions for establishing the majority of their items.

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Instructions for setting up an LED at Lowe’s.

Joey Hadden/Business Insider.


And both stores had interactive components to draw the buyer in, however some were more practical than others.

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An interactive advertisement at Lowe’s.

Joey Hadden/Business Expert.


For example, Lowe’s had carpet and flooring samples that you could keep in your hand …

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A carpet sample at Lowe’s.

Joey Hadden/Business Expert.


… which is excellent, other than that I would never have the desire to touch the bottom of a carpet in my own house. I ‘d rather just feel it versus the surface of something else.

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A carpet sample at Home Depot.

Joey Hadden/Business Insider.


Luckily, I could do that in your home Depot with their more practical display screen.

home depot

A carpet sample at Home Depot.

Joey Hadden/Business Insider.


Lowe’s had a more interactive shower display screen.

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Showers on display at Lowe’s.

Joey Hadden/Business Insider.


They had many backlit tubs and showers on display for various types of homes.

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Showers and tubs on screen at Lowe’s.

Joey Hadden/Business Expert.


And they were all at floor-level, so you could stand within them.

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Showers on display screen at Lowe’s.

Joey Hadden/Business Expert.


Meanwhile in your home Depot, just three showers were at floor-level.

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Showers on screen at Home Depot.

Joey Hadden/Business Expert.


One was on the top shelf, so it was tough to even see, much less stand inside.

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A shower on screen in the house Depot.

Joey Hadden/Business Expert.


But both stores had appropriate interactive displays of products you can control with your hands.

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Sampling light bulbs and dimmers at Lowe’s.

Joey Hadden/Business Insider.


It was particularly nice to be able to see how touch-control products felt, like the thermostats on display in the house Depot.

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Sampling thermostats at Home Depot.

Joey Hadden/Business Expert.


But Lowe’s took it to the next level with a drill tasting station, where customers can drill holes into this wood plank to check out the items.

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Lowe’s had a drill sampling station.

Joey Hadden/Business Expert.


While both stores will get you started on your next house enhancement project, the company and price points at Lowe’s will make you feel more at ease while doing it.

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The screen floor at Lowe’s.

Joey Hadden/Business Insider.


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